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Privacy Policy

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Last Updated: October 7, 2026
 

Lone Star Terrains (“Lone Star Terrains,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when you visit our website, www.LoneStarTerrains.com (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.

By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us when you contact us, request an estimate, submit a service inquiry, or otherwise communicate with Lone Star Terrains through our Website.

This information may include:

  • Name

  • Phone number

  • Email address

  • Property or service address

  • Information about your landscaping or outdoor enhancement needs

  • Project details, photographs, or other files you submit

  • Information you provide when requesting an estimate or consultation

  • Any other information you voluntarily provide through our Website

We may also automatically collect certain technical information when you visit our Website. This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website or search engine

  • General information about how visitors interact with our Website

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Your Information

Lone Star Terrains may use information collected through the Website for legitimate business purposes, including to:

  • Respond to inquiries and requests for information

  • Provide estimates and consultations

  • Communicate with you about requested services

  • Schedule appointments or services

  • Develop proposals and project plans

  • Provide and improve our landscaping, hardscaping, and outdoor enhancement services

  • Improve the functionality and performance of our Website

  • Understand how visitors use our Website

  • Maintain website security and prevent fraudulent or unauthorized activity

  • Send service-related communications

  • Send promotional communications when permitted by law and when applicable

  • Maintain business and customer records

  • Comply with legal and regulatory obligations

We do not collect more personal information than reasonably necessary for the purposes described in this Privacy Policy.

3. Information Submitted Through Our Website

If you submit a form through our Website—for example, a request for a free estimate—we may use the information you provide to contact you regarding your request.

For example, if you provide your phone number when requesting an estimate, Lone Star Terrains may contact you by phone, text message, or other appropriate means regarding your inquiry or requested services.

If you do not want to receive promotional communications from us, you may contact us using the information provided below.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our Website.

Cookies are small files that may be stored on your device by your web browser.

Cookies may help us:

  • Remember certain preferences

  • Understand Website traffic and usage

  • Improve Website functionality

  • Monitor Website performance

  • Understand which pages and services are most useful to visitors

  • Support advertising or remarketing activities, if applicable

You can generally adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain features or functionality of the Website.

5. Analytics and Website Services

We may use third-party services to help us understand Website traffic, visitor behavior, and Website performance.

These services may collect information such as your IP address, browser type, device information, pages visited, and interactions with our Website.

Third-party analytics and advertising providers may use cookies or similar technologies in accordance with their own privacy policies.

Examples of services that may be used include website hosting, analytics, advertising, scheduling, form submission, mapping, and other technology providers.

6. How We Share Information

Lone Star Terrains does not sell or rent your personal information for money.

We may share information with trusted third-party service providers when reasonably necessary to operate our business or Website. These providers may assist with services such as:

  • Website hosting

  • Website analytics

  • Online forms

  • Customer communications

  • Scheduling

  • Advertising and marketing

  • Payment processing

  • Information technology and security

  • Other business or administrative functions

These service providers are permitted to use information only as reasonably necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law or legal process

  • Respond to a valid legal request

  • Protect the rights, property, or safety of Lone Star Terrains

  • Protect our customers or others

  • Investigate suspected fraud, abuse, or unlawful activity

  • Enforce our agreements or policies

7. Third-Party Websites

Our Website may contain links to third-party websites, including social media platforms, suppliers, manufacturers, service providers, or other websites.

Lone Star Terrains does not control these third-party websites and is not responsible for their privacy practices, content, security, or policies.

We encourage you to review the privacy policy of any third-party website you visit.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the information we collect from unauthorized access, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Accordingly, while we work to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, or otherwise conduct legitimate business activities.

The amount of time information is retained may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request information about personal data we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising or similar processing where applicable

You may contact us to request information regarding your personal data or to exercise any applicable privacy rights.

We may need to verify your identity before completing certain requests.

11. Texas Privacy Rights

Lone Star Terrains is based in Texas and may collect personal information from Texas residents through its Website.

Texas law provides certain privacy rights to eligible Texas consumers. Depending on whether and how applicable Texas privacy laws apply to our business, these rights may include rights to access, correct, delete, and obtain certain personal data, as well as rights concerning targeted advertising and certain other processing activities. Texas Attorney General

If you would like to submit a privacy-related request, please contact us using the information below.

We will review and respond to requests as required by applicable law.

12. Children's Privacy

Our Website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our Website.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate action.

13. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to such signals in every circumstance.

14. Changes to This Privacy Policy

Lone Star Terrains may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page to stay informed about how we collect and use information.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Lone Star Terrains
Website: www.LoneStarTerrains.com
Phone: 346-678-0210
Email: lonestarterrains@gmail.com

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